Diabetic eye exam
- A handheld camera photographs the back of each eye
- Nothing touches your eye
- A board-certified physician reviews the pictures
About 10–15 minutes
A health screening at your kitchen table. No cost. About 15 minutes.
If you received a letter or call from VuePoint Diagnostics, your health plan arranged a screening your doctor recommends — a diabetic eye exam, a bone density test, or a blood pressure check. We come to you.
(833) 440-0960Monday–Friday, 8 AM–6 PM Central
“This is the first time I've had any type of eye exam or diagnostic in my home. I was shocked to find out they come to your house. It was very convenient and didn't take long, and the tech was very pleasant!”
Three steps
Call us, or answer our call
We confirm three details your plan gave us — usually your name, date of birth, and address — so we know we're speaking with the right person. We will never ask for your Social Security number or bank details.
Choose a day
Pick a day that suits you. Scheduling is flexible, Monday through Friday. We confirm the appointment with you before the visit.
Get screened at home
A trained technician performs the exam in about 10 to 15 minutes. Results go to your plan and your doctor.
What each exam involves
Bone density test
- A small device measures bone strength at your wrist or finger
- You stay seated and fully clothed
- The technician may leave a pamphlet on preventing falls
About 10–15 minutes
Blood pressure check
- A standard arm cuff reading, taken where you're relaxed
- Often done during the same visit as another screening
- The reading is shared with your doctor
A few minutes
How to confirm the call or letter is real
It's smart to ask. Here's how to check, and what a real VuePoint contact looks like.
- Call your health plan at the number on your insurance card and ask them to confirm that VuePoint Diagnostics is a screening vendor for your plan.
- Call us directly at (833) 440-0960. That number appears on our letters and on this website.
- We verify, we don't collect. We ask you to confirm three details your plan already gave us. We never ask for a Social Security number, Medicare number, bank account, or credit card.
- Nothing is sold. The exam is fully covered by your plan. There is no bill, no upsell, and no follow-up product.
- Technicians carry ID. Ask to see the VuePoint badge before you open the door.
“First time someone handled security questions correctly, in my opinion. The caller was polite, gave partial information they had for me, and asked me to complete it.”
“VuePoint was courteous and professional both during our phone conversation and the visit. She carefully explained the procedure and its purpose, and made sure I understood the follow-up and when to expect the results.”
From people who've had the visit
“Rudi is the tech that came to do my eye exam. She was very friendly, informative and professional. The test was so easy and quick. Much better than having to go somewhere — this way you don't have to leave the comfort of your home.”
“Lisa came to my home to do my eye test. She was so sweet and easy to talk to. Explained what it was for. Answered my questions. She's great!”
“Having an in-home diagnostic bone scan is a relaxed process that is quick and easy. The tech is friendly, knowledgeable, easy to converse with and made the appointment very enjoyable. I really appreciate VuePoint providing this care.”
“Lisa came to my home and did the diabetic eye exam. She was very professional and explained in detail what will happen next. The eye exam was quick and easy. Very happy I did my exam this way.”
“Ms. McKinney made me feel comfortable and relaxed the entire time. She felt like an old friend who came for a visit.”
“I had my screening done at my home and was very impressed with my tech's performance — how quick and simple it was. She also gave me a pamphlet with instructions regarding falls and simple exercises.”
Common questions
Is there any charge for the exam?
No. Your health plan partnered with VuePoint to provide the exam in your home at no cost to you.
How do I schedule?
A VuePoint representative will call you, or you can call us at (833) 440-0960. Schedulers are available Monday through Friday, 8 AM to 6 PM Central.
What happens during a diabetic eye exam?
The technician uses a handheld camera to take pictures of the back of each eye. It takes about 10 to 15 minutes. The images are reviewed by a board-certified physician, and results go to your health plan and your doctor.
What happens during a bone density test?
The technician uses a small portable device to measure bone density in your wrist or finger. You stay seated and clothed. It takes about 10 to 15 minutes.
Why am I asked for my date of birth and other details?
Before we can discuss anything health-related, we confirm three pieces of information that your health plan gave us. This protects your privacy and makes sure we're speaking to the right person.
Is my personal information safe?
Yes. Your plan shared only the information needed to arrange the exam. VuePoint's systems are HITRUST certified, and we follow the privacy practices described in our Notice of Privacy Practices.
When will I get results?
Your health plan and your primary care doctor receive the results. Check with your doctor for your results and any follow-up.
What if I have a portable X-ray or ultrasound ordered by my doctor?
That's our other service line. Your doctor or facility schedules it; a technologist comes to you, and your provider usually has results within 2 to 4 hours. Questions about those exams: (866) 466-2721.
Received a call or letter about a health screening?
Your health plan arranged this at no cost to you. Call to pick a day that works — Monday to Friday, 8 AM to 6 PM Central.
(833) 440-0960Health plan, facility, or practice?
Talk with our team about screening programs, portable imaging coverage in your area, reporting, and onboarding.